Google Business Profile Management That Turns Searches Into Calls
For most trade businesses, your Google Business Profile is the first impression you make — often before anyone even opens your website. We manage, optimise, and actively maintain your profile so it works as a genuine lead source, not a listing that just sits there collecting dust.
Full Profile Audit & Setup
We start by auditing your existing profile — or building one from scratch if you don't have one yet. That means correcting categories, verifying business information, fixing duplicate or suspended listings, and making sure everything matches what Google expects from a legitimate, trustworthy business.
Map Pack Optimisation
Showing up in the top three map pack results is where the majority of local clicks and calls happen. We fine-tune your categories, service areas, business description, and attributes so your profile is positioned to compete for the map pack spots that actually drive enquiries.
Photos, Posts & Profile Activity
An inactive profile signals to both Google and customers that a business may not be active. We keep your profile alive with regular photo updates, service highlights, and Google Posts, so it looks current, active, and credible every time someone finds you.
Review Generation & Response Management
Reviews are one of the strongest local ranking signals — and the first thing customers actually read. We put a simple system in place to help you generate more genuine reviews, and we respond to them on your behalf, professionally and consistently, protecting your reputation either way.
Insights & Ongoing Reporting
Every month, you get a clear breakdown of how your profile is performing — calls, direction requests, website clicks, and search visibility — explained in plain language. Just a straight answer on what's working and what we're improving next.
Frequently Asked Questions About Google Business Profile
Having a profile and having an optimised, active profile are two very different things. Many listings are missing key categories, have outdated information, or haven't posted anything in months — all of which quietly hurt your chances of showing up in the map pack.
Most businesses see noticeable improvement in visibility and profile activity within 4–8 weeks of ongoing optimisation. Map pack rankings respond well to consistent activity, so the earlier we start, the sooner it compounds.
Yes. Suspensions usually come down to inconsistent information, duplicate listings, or policy issues Google flags automatically. We identify the cause, fix the underlying problem, and manage the reinstatement process with Google on your behalf.
Both. We set up a simple, repeatable system to help you generate genuine reviews from real customers, and we respond to every review — positive or negative — professionally and on your behalf, so your reputation is always being managed.
Regular Google Posts covering offers, services, and updates, paired with fresh photos of your work, team, and location. This keeps your profile looking active and current — something Google and customers both notice.
Always. You retain full ownership and access to your Google Business Profile at all times — we simply manage it on your behalf. You can check in, take it back, or work alongside us whenever you'd like.
Let's Work
Together